GO Malta Transforms its Quad Play Voice Business with Linxa’s Wholesale Management Platform

Linxa’s platform enables GO to automate and accelerate end-to-end processes in its Voice business while increasing efficiency.

GO, Malta’s first quad play provider, has selected Linxa’s wholesale management platform, to enhance and optimise its Voice business. The platform enables GO to automate its processes end-to-end while benefiting from increased visibility, insights and intelligence across its operations. GO gains an easy to use, yet powerful solution for efficiently managing pricing, routing, monitoring and invoicing to optimise performance.

The platform enables GO to optimise routing plans reflecting costs, quality and commercial agreements, and real-time visibility into live traffic, performance and profitability data. It can make faster and more precise decisions about its Voice business, taking into account multiple criteria such as cost, quality, bi-lateral and contractual commitments.

“With our Linxa Connect Solution, GO is able to enhance how it manages the Voice piece of its quad play offering while delivering greater performance for users. It takes the complexity out of Voice with increased automation and a really easy to use interface,” said Kunal Dave, VP – Global Sales at Linxa. “Our work with GO shows that we have the scalability to serve local, and international wholesale carriers and automate how quad players manage their voice businesses.”

GO provides true fibre-powered infrastructure that connects its end users with mobile, fixed line, internet, and TV services. It also provides cloud, data networking, business IP, and managed services. GO is the only Maltese operator that fully owns and supplies fibre to the home, connects all its mobile base stations with fibre and owns two redundant submarine cables, connecting Malta to the world.

“As the leading quad player in Malta, optimising our Voice services is essential if we are to deliver the best possible experience for our customers, particularly for the inbound roamers that connect to GO’s state of the art mobile network. Such optimisation also translates into greater efficiencies in our operations. Linxa understood our goals, and worked closely with us every step of the way to deliver a solution that really captures all our requirements to provide faster, smarter and user-centric services,” said Patrick Gatt Senior Manager for Wholesale and International services at GO. “It was able to deploy its platform on time and on budget allowing us to experience an immediate positive impact on our operations,” he continued.

Linxa’s wholesale management platform, has already been deployed by Deutsche Telekom Global Carrier, Digital Wholesale Solutions and Rebtel recently to accelerate growth and reduce operational costs of their Voice businesses. It enables Voice, SMS and OTT players to make faster decisions, offer a higher quality of service, and benefit from greater cost-efficiency.



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